Frequently Asked Questions

What topics are covered in the course?

The course covers CRM business systems, business analytics, and other essential business management concepts.
How is the course structured?

The course is structured according to the business processes in a company and relating with the MBA course curriculum in India.
Are there any practical exercises or hands-on projects included?

Yes, the course includes practical exercises and hands-on exercises in GreeneStep CRM CloudFront.
How long does it take to complete the course?

The course can be completed ideally within 60 hours duration.
Is there a final exam or project?

Yes, the course includes capstone project and at the end of each topic there will be quizzes or assignments throughout.

What skills and knowledge will I gain from this course?

You will gain practical industry-required skills and knowledge about CRM.
How will this course benefit my career?

This course will help you stay competitive with your peers and provide hands-on experience with knowing business processes before working in industry.
Are there any certifications provided upon completion?

Yes, you will receive a certification upon completing the course.

What are the technical requirements for accessing the course materials?

You need to enroll in the course and sign up on the portal to access the materials.
Can I access the course materials on my mobile device?

Yes, you can access the course materials on your mobile device.
Do I need any special software to complete the practical exercises?

No special software is required; all practical exercises can be completed within the GreeneStep CRM CloudFront platform.

Are there any discounts available for students or groups?

Yes, discounts are available for bulk enrollments.
What payment methods are accepted?

We accept payments through UPI and credit/debit cards via Razorpay

How do I provide feedback about the course?

You can provide feedback by sending an email to info@greenestep.com

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