Course Content
Introduction to GreeneStep CRM
Understand the role and significance of CRM systems in modern business operations.Gain practical knowledge of configuring and managing GreeneStep CRM System. Develop skills in user access management, reporting structures, and organization chart setup. Learn to implement effective performance management strategies using CRM tools. Learn communication and collaboration skills through CRM platforms. Acquire proficiency in setting up and optimizing business processes within GreeneStep CRM. Apply CRM systems in various business scenarios, including employee training, and day-to-day operations management. Analyze and utilize CRM data for decision-making and improving business outcomes.
0/6
Lead Gen / Lead Qualification Process
Understand the role and significance of CRM in Revenue and Sales processes. To comprehend the role of financial statements, especially the balance sheet, income statement, and cash flow statement, in evaluating sales performance. To utilize ratio analysis and common size statement analysis for evaluating sales performance and financial health. To understand how sales and revenue works inside the GS software
0/7
Customer Order Management
Management (SCM) and its role in business operations. Identify and explain key components of Distribution Management within SCM, including distribution channels, inventory management, and warehousing. Describe the order fulfillment process and its importance in ensuring customer satisfaction and efficient distribution. Analyze the significance of logistics and transportation in SCM and its impact on overall supply chain efficiency. Recognize the integration of CRM with SCM and its benefits in centralizing customer data and enhancing customer satisfaction. Explain the role of CRM systems, particularly as designed in GreeneStep's software, in streamlining operations and resource utilization within SCM. Understand the key modules and processes for SCM, including SCM, sourcing, delivery, logistics, return management, and performance indicators. Discuss the application of IT in SCM and its contribution to enhancing communication, collaboration, and decision-making across the supply chain
0/6
Purchases and Inventory Management
Identify the key activities involved in the procurement process. Recognize real-world examples of procurement activities across various industries. Learn how procurement contributes to effective supply chain management. Understand the steps involved in the procurement process in detail. Comprehend the importance of supplier assessment and key elements involved. Explore the benefits and implementation of e-procurement. Identify the advantages and risks associated with outsourcing in procurement. Grasp key aspects of inventory management and related strategies. Understand the use of ERP systems in procurement and expense management. Learn how ERP systems streamline procurement activities and enhance efficiency.
0/7
Invoicing and Tax Compliances
Explain the pivotal role of financial management in organizational success, using real-world examples. Analyze the risk-return relationship and its impact on investment decisions. Apply time value of money (TVM) concepts to assess the worth of future cash flows. Evaluate capital budgeting techniques (NPV, IRR, Payback Period) and understand capital rationing. Calculate the weighted average cost of capital (WACC) and its significance in financing decisions. Interpret EBIT-EPS analysis to determine the impact of financing choices on earnings. Differentiate between operating and financial leverage and their effects on profitability. Discuss theories of capital structure and their implications for corporate value. Formulate a dividend policy that aligns with company goals and shareholder expectations. Manage working capital effectively by optimizing cash, receivables, and inventory. Forecast working capital requirements based on business needs and market conditions. Tax management using ERP
0/7
Performance Analytics
Grasp the fundamental concepts of data, including its types, sources, and the classification of digital data. Differentiate between data science, statistics, mathematics, programming languages, databases, and machine learning. Comprehend the definition, importance, and key objectives of business data analytics within ERP systems. Learn the steps to integrate business data analytics into ERP systems and understand the role of BI tools.
0/6
Accounting and Compliance
Understand revenue recognition methods and their application in different business scenarios. Identify measurement issues related to accounts receivables and manage them effectively using ERP systems. Classify inventory types and apply appropriate valuation methods. Comprehend various depreciation methods and automate calculations through ERP systems. Accurately account for long-lived assets, including their depreciation. Distinguish between equity and liability and manage them using ERP systems. Apply lease accounting standards and manage lease agreements in ERP systems. Interpret and prepare components of an annual report using consolidated financial data from ERP systems. Grasp fundamental principles and concepts of financial accounting. Generate trial balances and prepare final accounts. Understand cost accounting terminology and the creation of cost sheets. Develop and control budgets, utilizing ERP systems for detailed cost tracking and strategic planning.
0/6
June14-GreeneStep CRM (Backup Copy 1)
About Lesson

Basics of Financial Accounting

Principles and Concepts:

  1. Accounting Principles:
  • GAAP (Generally Accepted Accounting Principles): GAAP is a set of accounting standards and principles used in the United States. It provides guidelines for financial reporting to ensure consistency, reliability, and comparability of financial statements.
  • IFRS (International Financial Reporting Standards): IFRS is a globally recognized set of accounting standards that ensures transparency, accountability, and efficiency in financial markets. Many countries have adopted IFRS to standardize accounting practices across borders.

 

Trial Balance and Final Accounts:

  1. Trial Balance: A trial balance is a report that lists all the balances from the general ledger accounts. The total of debit balances should equal the total of credit balances. It helps ensure that the entries in a company’s bookkeeping system are mathematically correct.

Example: A company might generate a trial balance at the end of each month to check the accuracy of their accounting records. Any discrepancies indicate errors that need to be corrected before preparing the final accounts.

 

  1. Final Accounts: Final accounts consist of the income statement and balance sheet, which summarize a company’s financial performance and position at the end of an accounting period.
  • Income Statement: Shows the company’s revenues, expenses, and profits over a specific period.
  • Balance Sheet: Provides a snapshot of the company’s assets, liabilities, and equity at a specific point in time.

 

Depreciation Methods:

  1. Straight-Line Method: This method spreads the cost of an asset evenly over its useful life. For example, if a machine costs $10,000 and has a useful life of 10 years, the annual depreciation expense would be $1,000.
  2. Written Down Value (Declining Balance): This accelerated depreciation method allocates higher depreciation costs in the earlier years of an asset’s life. For instance, if the same machine depreciates at 20% per year, the first year’s depreciation would be $2,000 (20% of $10,000), and the second year would be $1,600 (20% of $8,000).
  3. Sinking Fund Method: This method involves setting aside funds annually to replace the asset at the end of its useful life. This fund earns interest and accumulates to match the asset’s replacement cost.

ERP Integration: ERP systems automate the application of these depreciation methods, ensuring consistency and accuracy. For example, financial institutions use ERP systems to handle vast amounts of financial data, automating depreciation calculations and ensuring compliance with accounting standards.

Basics of Cost Accounting and Budgeting

Cost Accounting:

  1. Meaning and Distinction: Cost accounting focuses on capturing a company’s total cost of production by assessing the variable costs of each step of production as well as fixed costs, such as a lease expense. Unlike financial accounting, which provides a snapshot of financial health to external parties, cost accounting is used internally to aid in decision-making and efficiency improvements.
  1. Cost Terminology:
  • Cost: The value of resources used in the production of goods or services.
  • Cost Centre: A department or function within an organization to which costs can be allocated.
  • Cost Unit: A unit of product or service for which cost is measured.
  1. Elements of Cost:
  • Direct Materials: Raw materials that can be directly traced to the product.
  • Direct Labour: Wages of employees who are directly involved in production.
  • Overheads: Indirect costs that cannot be traced directly to specific products, such as utilities and rent.
  1. Cost Sheet: A cost sheet is a detailed statement that outlines the various costs involved in producing a product. It includes direct materials, direct labour, and overheads, providing a comprehensive view of the cost structure.

Example: A company like Procter & Gamble uses cost sheets to analyse the cost of manufacturing each product, from toothpaste to laundry detergent. This detailed cost analysis helps in pricing decisions and identifying areas for cost reduction.

 

Budgeting:

  1. Types of Budgets:
  • Fixed Budget: Remains unchanged irrespective of changes in activity levels.
  • Flexible Budget: Adjusts according to different levels of activity.
  • Master Budget: A comprehensive financial plan for the organization as a whole, integrating all individual budgets.
  • Cash Budget: Forecasts cash inflows and outflows over a specific period.
  1. Budget Control: Budget control involves monitoring actual performance against the budget and making adjustments as necessary. It ensures that resources are used efficiently and financial goals are met.

ERP Integration: ERP systems enable detailed cost tracking and budgeting, providing insights for cost control and strategic planning. For example, GreeneStep uses ERP systems to manage cost accounting and budgeting, integrating data from various departments to ensure efficient resource use and strategic alignment.

 

Real-Time Example Scenarios for Accounting in ERP

Scenario 1: Manufacturing Company: A small furniture manufacturer uses GreeneStep ERP to manage inventory, track accounts receivables, and automate depreciation. The ERP system forecasts cash flow needs and helps in budgeting for new machinery, ensuring financial stability and growth.

Scenario 2: Retail Chain: A retail chain uses GreeneStep ERP systems to manage inventory across multiple locations, ensuring optimal stock levels and minimizing holding costs. The ERP system also manages lease agreements for store locations, ensuring compliance and accurate financial reporting.

Scenario 3: Large Corporation: A MNC uses ERP systems for comprehensive financial management, from revenue recognition of product sales to managing complex equity structures and preparing consolidated financial statements for annual reporting.